Contact Us About a Battery Wand
Not sure which wand you need?
Send us a photo of the sticker on your headrail, or just tell us the name of your shade line — Duette, Silhouette, Pirouette and so on — and how many batteries the old wand held. That is enough for us to tell you which part fits. We answer whether or not you buy from us.
We reply within one business day, usually much sooner.
An order or a return
Have your order number on hand and we will sort it out. The full return policy is on the returns page — thirty days, hassle free, no restocking fee, and return shipping is your responsibility.
Trade and Property Managers
If you look after a building with a lot of motorized shades, email us. We hold stock in depth and can quote on quantity.
Correct a record
Found something wrong on this site — a compatibility listing that does not match your shade, a spec that is off? Tell us. We check before we change anything, and we credit whoever spotted it.
Business Address
BatteryWands, a trading name of Media Masters LLCSelbyville, Delaware, United States
Mailing address on request: email support@batterywands.com