PowerRise or PowerView? How to tell which system you have
Either way, the battery wand replacement guide lists every shade line and the wand it takes.
Hunter Douglas has sold motorized shades under several names over the years, and the names are not printed anywhere obvious. The good news is that for a replacement wand you do not need the name. You need one number — how many batteries the old wand holds — and you already have it in your hand.
What is the difference between PowerRise and PowerView?
They are different generations of the same idea: a motor in the headrail, powered by AA batteries in a tube, told what to do by a remote.
PowerRise is the older system. PowerRise 1.0 ran from 2003 to April 2010; on Duette and Applause it used a single-barrel eight-cell wand, part 2981097000, and the 12V wand mounted outside the headrail is the retrofit Hunter Douglas documents for it. PowerRise remotes run on two AAA batteries.
PowerView is the current system: Legacy PowerView before Fall 2022, PowerView Gen 3 after Spring 2022. PowerRise 2.0 and 2.1 with Platinum Technology, installed between 2012 and 2015, came just before it. PowerView adds an app and a hub, and its Pebble and Surface remotes run on two CR2032 coin cells.
What does not separate them is the battery count. PowerView shades were built with either wand: eight AA cells on the 12V wand or twelve on the 18V wand, depending on the line and how the shade was ordered. Eight cells does not mean PowerRise.
How do I tell which one I have?
Look at the controls, not the wand.
- The remote. A Pebble or a Surface wall remote with group buttons 1 to 6 and two CR2032 coin cells inside means PowerView. A remote that takes two AAA batteries means PowerRise.
- The app. If the shades have ever been run from the PowerView app through a hub, they are PowerView.
- The headrail label. The sticker inside the headrail names the line, and often the system.
If you have none of those — no remote, no app, a label worn blank — send us a photo of the headrail (see below). The wand alone will not settle it.
Which wand do I need?
This is the question that actually buys the right part, and it has a simpler answer.
Count the batteries in the old wand. Slide it out of the headrail and count the cells, or the channels they sit in if the wand is already empty.
That works on PowerRise and PowerView alike. It works when the sticker has worn away, when the shade was installed by someone who has long since moved on, and when nobody in the house remembers what was bought. The two wands are not interchangeable — the wrong one will not run the shade — so count before you order. When the label and the battery count disagree about the wand, trust the battery count.
Does the shade line tell me the wand?
Sometimes. Hunter Douglas documents it line by line, and our compatibility list has the detail. In short:
- Twelve cells, 18V only: Provenance, Designer Roller, Designer Screen and Banded, and Pirouette over 23 inches wide.
- Eight cells, 12V only: Parkland, EverWood and Modern Precious Metals blinds from 2018, and Palm Beach shutters. The Palm Beach and Modern Precious Metals pages cover those two lines in detail.
- Either, so count: Duette, Applause, Silhouette and Vignette built from May 2010 — the same line was made with both wands. Count for Solera, Sonnette, Nantucket and Duette Vertiglide too.
- Pirouette 18 to 23 inches wide takes a different eight-cell part, 7520073000, which we do not stock.
Which other parts depend on the answer?
Two of the parts we stock are for PowerRise-era headrails, so this page decides whether they apply to you at all.
The battery tube conversion kit replaces an old sealed eight-cell tube with an external one you can actually reach. It does the same job as the external retrofit Hunter Douglas documents for PowerRise 1.0 Duette and Applause shades: it moves the batteries outside the headrail.
The 13 inch power cable is the lead between the motor and the battery wand on a PowerRise headrail. If your shade is dead and the wand itself is sound, that cable is the next thing worth checking.
If you counted twelve batteries, neither is likely to be the part you need. The exception is a Vignette PowerRise shade made before May 2010, which Hunter Douglas converts to the 18V wand plus that power cable. If the shade hums or clicks but will not move, read Hunter Douglas PowerRise motor before you buy either.
What if I cannot get the wand out?
Send us a photo. A picture of the headrail, or of the sticker inside it, is usually enough for us to tell you which system you are looking at and which part fits.
Email support@batterywands.com or call (609) 474-4242, weekdays 9am–5pm Eastern. We would far rather answer the question than process a return.
Replacement parts. Complete your repair.
Common parts for Hunter Douglas motorized shades.
