Question 1

How do I know which battery wand I need?

Accepted Answer

Count the batteries in the old wand. That is the whole test, and it takes thirty seconds. Slide the wand out of the headrail and look at the cells inside it. Twelve AA batteries → the 18V wand, part 7520068000 Eight AA batteries → the 12V wand, part 7520069000 Not the shade's age, not the room, not the color of the headrail. Voltage and cell count are what have to match, and counting beats any chart, ours included, because Hunter Douglas has built several lines with both wands. Its own battery guides say the same thing: PowerView shades take eight or twelve AA batteries depending on how the product was ordered. A few things you might find instead: Eight cells in a Pirouette 18 to 23 inches wide. Hunter Douglas lists a different eight-cell part, 7520073000, that we do not stock. A Pirouette wider than 23 inches takes the 18V wand. Four AA cells on a Parkland, EverWood or Modern Precious Metals blind made before 2007. That is a 6V PowerTilt pack, discontinued with no replacement. No loose batteries and a small charging socket. A rechargeable wand; see below . A sealed tube you cannot open. See the sealed tube . A skylight shade. The rules are different; see the Duette Skylight page .

Question 2

What is the difference between the 12V and 18V wand?

Accepted Answer

18V wand 12V wand Takes 12 × AA 8 × AA Part number, empty 7520068000 7520069000 Same wand pre-loaded with batteries 7520066000 7520067000 Usually found on Twelve-cell Legacy PowerView, PowerView Gen 3, and PowerRise 2.0 and 2.1 (Platinum Technology) headrails Eight-cell Duette, Applause, Silhouette and Vignette; Parkland, EverWood and Modern Precious Metals from 2018; Palm Beach shutters; most PowerRise 1.0 shades Price here $17.95 $17.95 Interchangeable? No No Both numbers are printed on the wand's label. Older numbers you may find on a worn label are on Hunter Douglas battery wand part numbers , and voltages and battery types for every Hunter Douglas battery, from remotes to the rechargeable wand, are on Hunter Douglas battery specifications . The motor expects its own voltage, and the wrong wand will not run the shade. Since May 2018 both wands have Hunter Douglas's enhanced end caps for easier battery changes, so a new wand can look a little different from the one you take out and still be the right part. The current 18V wand also carries a fuse in the end cap , visible below.

Question 3

Does the 18V wand fit Legacy PowerView, PowerView Gen 3, and Platinum Technology 2.0 and 2.1?

Accepted Answer

Yes, wherever the old wand holds twelve cells. It is one wand, 7520068000 , across all of them. Hunter Douglas uses Legacy PowerView for shades made before Fall 2022 and PowerView Gen 3 for shades made after Spring 2022; PowerRise 2.0 and 2.1 with Platinum Technology were installed between 2012 and 2015. Shades from May 2010 on were built with either the twelve-cell 18V wand or the eight-cell 12V wand, so the battery count decides it, not the system name. Not sure which system you have? PowerRise or PowerView explains how to tell, though for the wand you only need the count.

Question 4

Which wand does my shade line take?

Accepted Answer

Use this as a starting point, then count the batteries to confirm. Where a line says built with both , Hunter Douglas genuinely used both wands on that line and only your own headrail can tell you which. Shade line Wand it takes Part number Duette Honeycomb Shades 18V or 12V — count the batteries 7520068000 or 7520069000 Applause Honeycomb Shades 18V or 12V — count the batteries 7520068000 or 7520069000 Silhouette Window Shadings 18V or 12V — count the batteries 7520068000 or 7520069000 Vignette Modern Roman Shades 18V or 12V — count the batteries 7520068000 or 7520069000 Nantucket Window Shadings 18V or 12V — count the batteries 7520068000 or 7520069000 Solera Soft Shades Built with both — count the batteries depends on the headrail Provenance Woven Wood Shades 18V — 12 × AA 7520068000 Designer Roller & Banded Shades 18V — 12 × AA 7520068000 Parkland Wood Blinds 12V — 8 × AA 7520069000 EverWood Alternative Wood Blinds 12V — 8 × AA 7520069000 Duette Vertiglide 18V or 12V — count the batteries 7520068000 or 7520069000 Pirouette Window Shadings Depends on width — over 23″ takes the 18V ; 18–23″ takes a wand we do not stock 7520068000 or 7520073000 Sonnette Cellular Roller Shades…

Question 5

How much does a Hunter Douglas battery wand replacement cost?

Accepted Answer

$17.95 for one wand , either voltage. Two are $34.95, four are $68.95 and six are $101.95, which is worth knowing if several shades were installed at the same time. Shipping is free by UPS Ground anywhere in the United States. Batteries are not included; budget for a pack of eight or twelve name-brand AA cells from any store. Before you pay anything, check whether Hunter Douglas will cover it. Its Legacy PowerView guide says it provides a new wand free of charge when a wand has corroded, and its Gen 3 guide says you may be eligible for a free replacement. Motorized parts carry a five-year warranty for the original owner, through the dealer who sold the shades. If you bought the house, or the shades are older than that, what Hunter Douglas blind repair costs lays out the rest.

Question 6

How do I replace a Hunter Douglas battery wand?

Accepted Answer

It is a two-minute job with no tools: Raise the shade fully so the wand is clear of the fabric. Remove the old wand from its mount. Where a cable plugs into the wand, unplug it from the wand only, never from the shade. Load the new wand with a full set of new AA cells of one brand, following the diagram printed on it. The cells sit in series, so every one faces the way the diagram shows. Plug in the cable, if there is one, and seat the wand until it clicks. Test it from the remote or the button on the headrail. Your programming stays put: the limits and pairing live in the motor, not the wand. The full guide, with the two mistakes people make most, is how to replace a Hunter Douglas battery wand . Replace a wand that has been dropped from installation height even if it looks fine; Hunter Douglas warns the damage may not be visible.

Question 7

Is the wand actually the problem?

Accepted Answer

Often it is not, and we would rather say so than sell you a part that will not fix anything. Replacing the wand is likely to help when: The shade does nothing at all, with fresh batteries correctly fitted It moves weakly or slowly, and fresh batteries did not fix it The batteries you took out were leaking, crusted or corroded It worked, you changed the batteries, and now it does not Replacing the wand will not help when: The remote works other shades but not this one: that is pairing, not power The shade runs but stops in the wrong place: that is a travel limit One shade in a group ignores commands: pairing again No shade responds at all: check the remote's own battery first The six-symptom check walks through it in about two minutes and will talk you out of this purchase where it should. If the shade will not go up but still goes down, the remote has stopped working , or the shade is still dead after new batteries , those have their own pages, and the full troubleshooting guide covers the rest.

Question 8

What if my old tube is sealed or corroded?

Accepted Answer

Older PowerRise and early PowerView headrails used a sealed battery tube . It cannot be opened, the cells inside cannot be changed, and once they have leaked it cannot be repaired. That is not the rechargeable wand and it is not a wand you can replace like for like. The battery tube conversion kit retires it: an external tube that takes eight AA batteries, two mounting brackets, and the connector cable. A normal AA wand with white or green crust inside needs replacing, not cleaning. The corrosion keeps spreading through the springs and will take the new batteries with it.

Question 9

Is there a rechargeable version, or a charger?

Accepted Answer

Hunter Douglas does make a sealed rechargeable wand, launched for PowerView in July 2020 and commonly cataloged as part 1020151 , with the wall charger as 1027686 . It is a different part at several times the price. There is no charger for an AA wand : it holds loose batteries and has no socket to charge through. Part numbers, prices and which shades it suits are on the rechargeable battery wand page , and is there a Hunter Douglas battery charger? explains how to tell the two kinds apart. We stock the AA wands, not the rechargeable ones.

Question 10

What batteries should I put in it?

Accepted Answer

Hunter Douglas recommends alkaline AA for most shades and fits Duracell as standard. It says lithium gives no major benefit in PowerView or PowerRise shades and costs significantly more, with one exception: skylight shades, which need lithium for the heat. Expect about a year from a set, less on big or busy shades. Lithium or alkaline sets out the trade, and what batteries do Hunter Douglas shades take covers the rest. Batteries are not included with any wand we sell, and we do not sell batteries.

Question 11

Did you inherit the shades with the house?

Accepted Answer

Then the warranty almost certainly does not apply to you, and you probably have more than one shade heading the same way. Start here instead : it covers identifying a whole house of them at once.

Hunter Douglas Battery Wand Replacement