Which battery wand fits a Provenance?
The answer
Almost certainly the 18V wand, part 7520068000 - it is the wand in the overwhelming majority of motorized Hunter Douglas headrails, and it takes twelve AA batteries.
Check before you order, though. Hunter Douglas built this line across several automation generations and does not list a single battery wand against it, so the safe move is thirty seconds with the old part in your hand. Slide the wand out of the headrail and count the battery bays:
If the headrail is empty, or you cannot get the old wand out, send a photo of it to support@batterywand.com and we will tell you which one you need.
What this shade is
Provenance is woven from natural grasses, reeds and bamboo, so every shade has its own grain. They are heavy for their size, which is part of why they get motorized in the first place.
Where the wand sits
The wand sits in the headrail above the roll. Woven wood stacks bulkily, so raise the shade before you go looking.
How these fail
Woven wood is the heaviest thing this motor lifts, so a weakening wand shows up here first. The classic sign is a Provenance stalling partway while lighter shades in the same house still run normally - same batteries, same age, different load.
Is it definitely the wand?
Not every dead shade is a dead wand - travel limits, a lost remote pairing and tired batteries all look the same from across the room. Our six-symptom check sorts them out in a couple of minutes, and it will talk you out of the purchase where it should.
Not sure which part you have? Send a photo of the headrail sticker to support@batterywand.com or call (609) 474-4242, weekdays 9am-5pm Eastern.